Q
How do you control the quality?
We have a reliable and strict quality control system, with 100% aging testing conducted before packaging. Third-party inspection is also fully acceptable.
Q
What payment methods are available?
We accept Trade Assurance, TT (Telegraphic Transfer), Western Union, and Cash.
Q
How do you ship the goods and how long does it take?
We usually ship via reliable express carriers like DHL, UPS, FedEx, or TNT. It typically takes 3-6 days to arrive. Shipping by air and by sea are also available options.
Q
Do you have experience with eBay and Amazon? Can you offer shipping and sticker services?
Yes! We have extensive experience with eBay and Amazon sellers. We offer complete Amazon warehouse shipping support and professional sticker services.
Q
How to return if a product is defective?
All products are covered by a one-year warranty. We will replace defective items for free. Please contact us for details on the return process before sending any goods back.
Q
What is the minimum order quantity (MOQ) for the silicone mask brush?
Our minimum order quantity (MOQ) for the silicone mask brush is 50 pieces.